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Ordering

Information about placing an order, making changes or cancelling an order.

How to place an order

You can browse the full range anytime on our website and place your order online. Use the search bar to look for a specific variety, or browse the varieties available in each category. Filters are available within each section, these can be used to n

What happens after I place an order?

When you are placing an order with us, payment will be taken at time of ordering. You can use any of the accepted payment options. We accept your order once payment has been approved and you will be sent an order confirmation email, which includes th

What if the plant I want is out of stock?

If you are eager to grow a specific variety, it is best to place your order early in the season or pre-order ahead of the planting season. Sold out plants will not usually be restocked until the next year, although occasionally small quantities are m

Can I make changes to my order?

We can edit an order prior to packing. The time frame for this is dependant on what stage of the season the order was placed. We can add or remove items as well as update your shipping address or contact information. Please contact our customer care

What is your cancellation policy?

An order can be cancelled up to 24 hours after it was placed. After this period, cancellation will depend on the current stage of the shipping season and the status of your order. Due to logistical reasons, we cannot always prevent an order from bein

How do I cancel my order?

Orders can be canceled within 24 hours. After this period, cancellation will depend on the current stage of the shipping season and the status of your order. Due to logistical reasons, we cannot always prevent an order from being shipped if we are no